8 Changi North Street 1, ISOTeam Building, Singapore 498829
+65 6745 0150
hello@iso-team.com

Payment and Service Delivery

Customer Basics

1. We encourage all customers to sign up for an account to manage your transaction history.

2. For ITHC services requirement, browse Our Services and search for the Service(s) you wish to engage for your needs.

3. Select Book Now / Book an Appointment Add to Cart

4. You may select multiple service(s) and Add to Cart

5. Once you have selected all your required Service(s), click CART (icon at the top right-hand corner of the website) to proceed to check out.

6. Upon checking out, please fill in your information wherever necessary/required. Please review our Privacy Policy to ensure that you have agreed to the Terms of Use.

    Select Free Shipping under Delivery, you will select your delivery date which refers to your appointment schedule for booking.

7. Final step before your appointment booking is completed, please select your payment mode. Kindly refer to below details on our Payment Terms for Service Delivery arrangement.

 

Deposit Payment Terms

We require 50% deposit upon booking an appointment. Please send us your screenshot as Proof of Payment via WhatsApp (8877 6176). Official receipt will be issued once payment is received.

Deposit is non-refundable.

Balance 50% payment must be made upon job completion. Official receipt will be issued once payment is received. For non-residential customers, we can offer alternative payment arrangements. Please call us for more information before your appointment schedule.

Invoice will be generated in your account once full payment is received.

 

Rescheduling Terms

We do not have cancellation and refund policy. However, you may reschedule your appointment within 24 hours from the time of your appointment. Should you require changes on your appointment, please contact us via WhatsApp.

Rescheduling of appointment to be used within 60 days, thereafter it will be forfeited.